Return & Exchange Policy
RETURN POLICY:
- Black Muzzle K9 uses a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not allowed if you ordered the wrong size, color, or simply changed your mind.
- However, in case of a damaged product or a manufacturing error, Black Muzzle K9 offers a free replacement or a refund if you contact us within 30 days of product delivery. In the event you may qualify for a replacement or refund, please contact blackmuzzlek9@outlook.com and provide your name, order number and a clear photo showing the issue.
- In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund.
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